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BAYERWALD - Remote Support

Instruction

The BAYERWALD-IT-Team will effectively and competently support you with answering your questions via remote access.

At first, download the following linked program “Team Viewer Quick Support” and call one of our IT-assistants. He or she will then ask you to start the remote support program.

Please keep the remote support program open as long as the assistant has finished problem solving. If you close the program, he or she can not log in on your computer.

 

 Download TeamViewer QuickSupport

Download TeamViewer QuickSupport

 

After downloading and starting the program you will see this dialog box. The remote support is now initiated:

 

TeamViewer